PRIVACY POLICY

Last updated: January 2026

Jumsie Australia (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our website, place an order, subscribe to our mailing list, or contact us, we may collect personal information including:

Name
Email address
Phone number
Shipping and billing address
Order and payment information
IP address and browser details
Any information you voluntarily provide to us

Payment details are processed securely through Shopify and third-party payment providers. We do not store or have access to your full payment details.

2. How We Use Your Personal Information

We use your personal information to:

Process and fulfil orders
Communicate with you about your order or enquiries
Provide customer support
Send marketing communications (where you have opted in)
Improve our website, products and services
Comply with legal obligations

You may opt out of marketing communications at any time.

3. Marketing Communications

If you choose to subscribe to our mailing list or SMS service, you may receive promotional emails or messages from Jumsie Australia.

You can unsubscribe at any time by:

Clicking the “unsubscribe” link in emails
Replying STOP to SMS messages
Contacting us at hello@jumsieaustralia.com.au

We respect your preferences and will not send spam.

4. Cookies and Analytics

We use cookies and similar technologies to:

Improve website functionality
Analyse website traffic and usage
Support marketing and advertising efforts

By using our website, you consent to our use of cookies in accordance with this Privacy Policy. You can manage cookies through your browser settings.

5. Disclosure of Personal Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

Shopify (website hosting and ecommerce platform)
Payment processors
Shipping and logistics providers
Marketing and analytics services

We do not sell or rent your personal information to third parties.

6. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at:

📧 hello@jumsieaustralia.com.au

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Australian Consumer Law & Privacy Act

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and take effect immediately.

12. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how your personal information is handled, please contact us at: